k7bola Privacy Policy

This page describes what data we collect when you use k7bola and how we keep that information protected. We take privacy seriously on our platform. We collect only the personal information necessary to operate our service, verify your identity, process your payments, and comply with applicable laws.

We at k7bola do not sell or share your personal data with third parties for marketing purposes. Our servers may sit outside your jurisdiction, but we apply consistent encryption and access controls across all our infrastructure. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers, payment details are handled by certified payment processors — we do not store your full card or wallet credentials on our systems.

We encourage you to read this policy in full. If you have questions about our data practices or wish to request access to your information, contact our support team.

What Data We Collect on k7bola

We at k7bola collect personal information in several categories. Your account data includes email address, mobile phone number, full name (for KYC verification), date of birth, and a secure password. We collect these details during registration and use them to secure your account and verify your identity before your first withdrawal.

Your identity verification documents are uploaded during KYC. We ask for a national ID (KTP), a selfie holding your ID, and proof of residence (utility bill or bank statement dated within three months). We store these documents securely and use them only to confirm your identity and comply with anti-money-laundering regulations. Once verified, we retain your KYC status but may delete scans after a set retention period.

Payment information includes your deposit and withdrawal history, payment method used (e.g., "DANA", "e-wallet Virtual Account"), transaction amounts, and timestamps. We do not store full wallet credentials or bank-account numbers — payment processors tokenise this information. We retain transaction records for at least two years for compliance and dispute resolution.

Gameplay and account activity includes your game selections, bet amounts, outcomes, account balance history, and support tickets. We log this data to settle disputes, prevent fraud, and improve our service. We also collect device and network informationyour device type (Android app, iOS browser, desktop), IP address, and approximate location (country/city level). We use this to detect fraud, enforce access restrictions, and troubleshoot technical issues.

Data we don't collect: We do not collect biometric data, browsing history outside k7bola, or any information you do not explicitly provide to us. We do not track your activity after you log out of our platform.

How We Use Your Data on k7bola

We at k7bola use your personal data for specific, lawful purposes. Account management: We use your email and phone to communicate account alerts, password resets, and service updates. Payment processing: We pass your payment information to certified processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners) to settle deposits and withdrawals. Identity verification: We use your KYC documents to confirm your identity and comply with financial regulations before processing withdrawals.

Fraud prevention: We analyse your account activity, IP address, and device information to detect suspicious patterns (duplicate accounts, stolen payment methods, collusion). Customer support: We use your account history and support tickets to resolve disputes, answer questions, and investigate complaints. Legal compliance: We retain records to comply with anti-money-laundering laws, tax reporting, and legal requests from authorities.

Service improvement: We aggregate gameplay data (anonymised) to understand which games are popular, identify technical bugs, and improve platform performance. We do not use aggregated data for individual targeting — we analyse it at a population level only.

We at k7bola use your data only for the purposes you expect — keeping your account secure, processing your payments, and resolving disputes fairly.

k7bola data governance

Third-Party Processors and Data Sharing

We at k7bola share your data with third-party service providers only when necessary. Payment processors: We share deposit and withdrawal requests with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and bank systems (mobile banking, local payment, online payment, e-wallet) to settle your transactions. These processors are certified and bound by privacy agreements. Identity verification services: We may use third-party KYC providers to verify your identity documents. These providers are contractually obligated to delete your documents after verification.

Cloud infrastructure: Our servers and databases may be hosted by third-party cloud providers. We encrypt all sensitive data at rest and in transit, so even our infrastructure provider cannot read your personal information. Legal requests: We may disclose your data to law enforcement, tax authorities, or courts if required by lawful process. We will attempt to notify you of such requests unless prohibited by law.

We do not share your data with affiliates for marketing purposes. We do not sell your data to advertising networks or data brokers. Any vendor we use is contractually required to keep your data confidential and use it only for the purpose we specify.

Cookies and Tracking Technologies on k7bola

We at k7bola use cookies and similar tracking technologies on a limited basis. Session cookies: We use these to keep you logged in during your session. These cookies expire when you close your browser. Preference cookies: We store your language preference and interface settings so you do not need to reset them on each visit. Security cookies: We use these to detect and prevent fraud — for example, to flag logins from unusual IP addresses.

We do not use third-party tracking pixels or analytics cookies that would allow external companies to track your behaviour. Our analytics are limited to aggregate platform metrics (total users, popular games) and do not track individual users across sessions. You can disable non-essential cookies in your browser settings; session cookies are required for k7bola to function.

Your Rights and Data Access on k7bola

We at k7bola respect your rights over your personal data. You have the right to access your data — contact our support team to request a copy of all personal information we hold about you. You have the right to correct inaccurate data — update your email, phone, or name through your account settings or by contacting support. You have the right to delete your account and associated data, except information we are legally required to retain (such as transaction records for tax compliance).

You have the right to restrict processingwe will limit how we use your data if you object to specific uses. You have the right to port your data — we will export your account history in a structured format if you request it. To exercise any of these rights, contact our support team with your account email and a description of your request. We process requests within thirty days.

Data retention: We retain your account data for as long as your account is active. After account closure, we retain transaction records for at least two years (for compliance), but delete personal data within ninety days unless legally required to retain it.

Security and Data Protection on k7bola

We at k7bola apply industry-standard security practices to protect your data. All data in transit uses HTTPS/TLS encryption — your browser and our servers negotiate a secure channel before any data is transmitted. Sensitive data at rest (passwords, KYC documents, payment tokens) is encrypted using AES-256 or equivalent. We use hashed and salted password storage so that even our administrators cannot see your plaintext password.

Access to your data is restricted — only authorised k7bola staff members can view your personal information, and only for legitimate business purposes (customer support, fraud investigation, compliance). We audit access logs and train our team on data-handling best practices. We do not guarantee standard security practices — no system is immune to sophisticated attacks — but we maintain reasonable safeguards appropriate to the sensitivity of your data.

If we discover a data breach affecting your information, we notify you via email and in-app notification within a reasonable timeframe. We also notify relevant authorities as required by law.

International Data Transfer

We at k7bola may store your data on servers located outside your country of residence. When we transfer your data internationally, we apply the same encryption and access controls regardless of server location. We comply with data-protection laws in jurisdictions where we operate. If your local law restricts international data transfers, we may ask for your explicit consent before processing your information on non-local servers.

Policy Changes and Contact

We at k7bola may update this privacy policy from time to time to reflect changes in our practices or applicable law. We notify users of material changes via email or in-app notification. Your continued use of k7bola after notification constitutes acceptance of the revised policy. If you have questions about our data practices, wish to exercise your rights, or suspect a data breach, contact our support team via live chat, email, or in-app help. We respond to privacy inquiries within thirty days.